Frequently asked questions

We have put together some answers to common questions that we are often asked, hopefully this will answer most of your initial queries, however please do not hesitate to contact us should you have any other queries. Please click on the question below for the answer.

What is a virtual office?
A virtual office provides office support services to small business owners and other business professionals without the overhead of employing administrative support staff and/or leasing office space. Virtual office packages can vary but typically offer administrative staff, telephone answering services, business support services, and the occasional use of a physical business address. Telephone calls and mail received at your virtual office location can either be stored on-site in your dedicated voicemail or physical mailbox or, forwarded to another business location or private residence. Virtual office services through HQ2 provide the benefits of Class A office space without the need for you to physically be there. Our courteous virtual office assistants will handle your telephone calls professionally using your specific business name and seamlessly patch them through to you so you'll never miss a call. Additionally, you will be provided 24-hour remote access to your voicemail with your dedicated virtual office phone number.
Who typically uses a virtual office?
Virtual offices provide benefits to just about any business professional. Whether you are a start-up business looking to minimize expenses, a government official looking for a presence with support services outside of belfast, or a more established entity looking to expand your business in the UK market, a virtual office could be the ideal solution for you. Virtual offices are a cost-effective way of creating a business presence while deciding if a physical presence or full-time office support is necessary and can greatly increase speed to market for a new business. Virtual offices can be used for a variety of things including business mailing addresses, branch offices, or as a professional meeting place
Why should I use a virtual office service?
A virtual office provides several of the amenities of a traditional office without the cost associated with a full-time office. Virtual office packages are flexible and can adjust to meet your specific needs at any given point in time.

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